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Grand Hotel, Krakow
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Key details
About the Hotel
Ul. Slawkowska 5/7,
Krakow,
Poland,
31014,
Lesser Poland
The legendary 5-star Grand Hotel, housed in the former Palace of the Czartoryski Princes steps from Krakow's Main Market Square, features meticulously renovated historical interiors and state-of-the-art technical infrastructure.
Historic Room Furnishings
All 64 rooms at Grand Hotel feature period furniture, air conditioning, and LED TVs with satellite channels. Each accommodation includes a fully equipped bathroom with bathtub, minibars, and laptop-compatible safes.
Signature Dining Venues
The Grand Signature Restaurant serves traditional Polish and European cuisine in the glitzy Mirror Hall beneath a Secessionist stained-glass roof. The Empire-style Piano Restaurant showcases crimson and gold decor, while Vienna Café specializes in rose ice cream and tortes.
Business Meeting Facilities
The palatial conference hall with glass roof hosts business and private events. Guests access a 24-hour fitness center, while the Café Bar Strauss offers premium cigars and international newspapers in a sophisticated club atmosphere.
Central Old Town Location
The Grand Hotel stands 0.1 miles from Main Square and 0.9 miles from Krakow Glowny train station. Key attractions within walking distance include St. Mary's Basilica (0.1 miles) and the Cloth Hall (0.2 miles).
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
John Paul II International Krakow-Balice (KRK)
10.1
mi
Katowice (KTW)
64.9
mi
Train
Kraków Main Station3000 ft
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
PLN 180 per day
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Hiking
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Spa & wellness center
Sauna
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Ul. Slawkowska 5/7,
Krakow,
Poland,
31014,
Lesser Poland
Map view
street view
Ul. Slawkowska 5/7,
Krakow,
Poland,
31014,
Lesser Poland
City landmarks
Castle
Wawel Royal Castle
4400 ft
Northeast corner of Plac Wolnica
Corpus Christi Church
1.2
mi
Church
Church of the Holy Apostles Peter and Paul
2900 ft
At the midpoint of Grodzka On The East Side
Church of St. Andrew
3000 ft
Ul. Pijarska
Saint Florian's Gate
2500 ft
Church
Wawel Cathedral
4200 ft
KrakowPoland
Planty Park
2300 ft
Church
St. Francis of Assisi Church and Monastery
2200 ft
Museums
National Museum in Krakow
4400 ft
Synagogue
Izaak Synagogue
1.1
mi
Church
Dominican Church
2100 ft
Church
Church of St. Martin in Krakow
2900 ft
Mall
Galeria Krakowska
3100 ft
Nearby
Square
Main Square
1200 ft
University
Collegium Maius Great College
2000 ft
Church
St Mark's Church
600 ft
ul. Maly Rynek 9
Saint Barbara's Church
1400 ft
Museums
The Cloth Hall
900 ft
ul. Basztowa
Krakow Barbican
1400 ft
Center of Old Town
Krakow's Rynek Glowny Central Square
1200 ft
Rynek Glowny
Old Town
800 ft
Museums
Cracow Historical Museum
1400 ft
Tower
Town Hall Tower
1200 ft
Plac Szczepanski 3a
Bunkier Sztuki Contemporary Art Gallery
900 ft
Rynek
Adam Mickiewicz Monument
1100 ft
Museums
Czartoryski Museum
1000 ft
Church
Church of St Adalbert
1400 ft
Church
Saint Cross Church
1700 ft
Museums
Rynek Underground
800 ft
Museums
Lost Souls Alley
800 ft
Restaurants
Ed Red
100 ft
ul. Bochenska 7
Morskie Oko
500 ft
pl. Szczepanski 8
Pasta Bar
300 ft
Ul. Slawkowska 13/15
Cafe Camelot
400 ft
Zaulek Sw. Tomasza
Krakow Ristorante Rai & Family S.C
200 ft
Stawkowska 13
Czerwone Korale
300 ft
Mikolajska 14
Restauracja Slawkowska 1
200 ft
ul. Slawkowska 1
Restaurant Polska
300 ft
Slawkowska 13/15
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
6.4
Location
9.0
Service
6.6
Dining
6.2
Guest reviews
8.4/10
based on 5 reviews
8.5
8.5/10 based on 764 reviews
Parker
United Kingdom,
November
2024
5.4/10
My stay at the Grand Hotel in Krakow was a combination of elegant ambiance and some service hiccups. The historic charm of the hotel is undeniable, with its classic decor and fantastic location near the main square. However, the breakfast experience left something to be desired, especially considering the high price. Overall, I'd consider returning due to its beautiful setting, but the inconsistent service during my stay did affect my overall impression.
Rooms
8.0
I found my room to be comfortable and well-maintained, though somewhat small. The courtyard view was a relief from the street noise, making my stay more enjoyable.
Service
6.0
The service varied throughout my visit; while some staff were attentive, others seemed indifferent, particularly at breakfast. There were moments of frustration, like when my request for room service was declined sharply.
Location
9.0
The hotel's location is truly its highlight. Being just off the main market square made it easy to explore Krakow's vibrant atmosphere and historical sites.
Dining
6.0
Breakfast options were extensive, but the quality didn’t meet expectations for a five-star hotel. Some hot dishes, like the scrambled eggs, felt overcooked and unappetizing.
Facilities
7.0
The hotel offers a range of facilities, including room service and excellent airport transfers, although I encountered some issues with their execution.
Amelia
United Kingdom,
October
2024
5.2/10
The Grand Hotel's location is fantastic, just a short walk from the main square, allowing easy access to local attractions and dining. While I appreciated the historical ambiance and friendly staff, my room had lingering odors from chemicals and old carpets that detracted from the overall experience. The breakfast offered a decent variety, but could be improved to match expectations for a 5-star hotel.
Rooms
5.0
My room had an unpleasant chemical smell and old carpets that were not comfortable, which affected my stay. However, it was clean and spacious.
Service
8.0
The staff were attentive and polite. They helped with local recommendations and arranged my airport transfer promptly, making my stay easier.
Location
10.0
The hotel's location is perfect for exploring Krakow, just a couple of minutes from the bustling main square and surrounded by excellent dining options.
Dining
6.0
Breakfast had a good range of options but fell short of what I'd expect from a 5-star hotel. Some food items weren’t as appealing as I hoped.
Facilities
5.0
The hotel promised luxury amenities, but some aspects, like the bathroom fixtures, were outdated and not functioning well.
Logan
United Kingdom,
October
2024
6.0/10
My stay at the Grand Hotel in Krakow had its highs and lows. While the location was superb and the staff friendly, I faced some significant issues with room conditions and noise. Breakfast was quite nice, but overall, the experience felt more aligned with a lower star rating given the challenges I encountered.
Rooms
5.0
I had some room difficulties. My first room was fairly comfortable, but later on, I encountered a much smaller room that made it difficult to even lay out my luggage. Besides, I had issues with the heating, which I had to escalate before they provided any help. The cleanliness was satisfactory though.
Service
6.0
The staff at the hotel were kind and accommodating, but there were moments when they seemed overwhelmed, especially when I had to seek room changes or request basic services. I appreciated their friendliness, but the overall efficiency was lacking at times.
Location
8.0
The hotel's location is ideal, just a short stroll from the main square and surrounded by local dining options. It made it easy for me to explore the beautiful old town. though the noise from nearby bars could be quite disruptive.
Dining
7.0
Breakfast was a highlight of my stay, with a good variety that met my morning needs. Still, I wished for a bit more creativity in the menu, as it remained the same throughout my visit.
Facilities
5.0
Overall, the facilities were decent, but I was a bit disappointed that there were no additional amenities like a spa or evening meals available at the hotel, which is something I expected from a location of this caliber.
Rosie
United Kingdom,
October
2024
6.4/10
My stay at the Grand Hotel was a blend of timeless elegance and a few disappointing aspects. While the location near the main square was perfect for exploring Krakow, and the charm of the hotel was undeniable, some services fell short of the five-star mark. The breakfast had an extensive selection, but the quality didn’t always meet expectations, and there were inconsistencies with room service.
Rooms
8.0
My room was well-furnished with a comfy bed and high-quality linens, although my initial street-facing room had noise issues. I appreciated the helpful staff relocating me to a quieter courtyard-facing room.
Service
6.0
The staff were friendly and attentive, yet I experienced some unsettling moments, such as miscommunication regarding room service and payment procedures that left me frustrated.
Location
9.0
The hotel’s location was excellent, just seconds away from the main square, allowing me to explore the city with ease. However, some street-facing rooms were too noisy for a good night's sleep.
Dining
7.0
Breakfast featured an impressive variety of options, although some dishes were lacking in quality. I was happy to find accommodating staff regarding dietary needs, which was a plus.
Facilities
7.0
The hotel provided a range of facilities, but some, like the gym, seemed unavailable during my stay. The overall cleanliness of the hotel was commendable, adding to my comfort.
Reese
United Kingdom,
October
2024
5.4/10
My stay at Grand Hotel in Krakow was a mix of highs and lows. I loved the hotel's central location and charm, which made it easy to explore the city. The staff were incredibly friendly and helpful, but I encountered some issues during my visit, particularly with the breakfast service and room cleanliness. Overall, it was a decent experience, though not without its frustrations.
Rooms
6.0
I found the room to be spacious, but the lack of storage and poor quality towels were disappointing. Additionally, my first room lacked a bath, as I had hoped.
Service
7.0
The reception staff was fantastic and attentive, especially in helping with my inquiries. However, I did encounter a rude receptionist regarding breakfast access on one occasion, which soured my experience a bit.
Location
9.0
The location was excellent, just a short walk from the main square and various dining options. It made exploring the city effortless, which I really appreciated.
Dining
5.0
Breakfast had a good variety but was often slow to replenish items. On the third day, I was denied entry due to a mix-up with my booking, which felt quite unfair after enjoying it the previous mornings.
Facilities
6.0
The hotel had good amenities and a lovely historical ambiance. However, I noticed issues with room cleanliness towards the end of my stay, which was disappointing.
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